Legal
Privacy Policy
Last updated: 18 July 2026
1. About Us
GC HYROX Guide (we, us, our) is operated by Productbox Labs Pty Ltd, a company incorporated in Queensland, Australia. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of personal information:
- Contact information — name and email address when you submit a venue, contact us, or subscribe to updates.
- Venue submission details — gym or business name, suburb, affiliation type, description, and contact details submitted through our "Submit a Venue" form.
- Enquiry details — messages sent through venue enquiry forms on the Site.
- Usage data — analytics data including pages visited, time on site, and device type, collected via Google Analytics and PostHog.
3. How We Use Your Information
- Process and respond to venue submission requests;
- Forward enquiries to relevant venue operators or coaches;
- Respond to your questions or requests;
- Improve the Site and its content;
- Comply with legal obligations.
We do not sell your personal information to third parties.
4. Disclosure of Information
We may disclose your personal information to:
- Venue operators and coaches — when you submit an enquiry, your message and contact details are forwarded to the relevant operator.
- Service providers — third-party providers who assist us in operating the Site (e.g. email delivery via Resend), bound by confidentiality obligations.
- Legal authorities — where required by law or to protect our legal rights.
5. Cookies and Analytics
The Site uses Google Analytics and PostHog to understand how visitors use the Site. These services may use cookies and collect information such as pages visited and device type. We do not use third-party behavioural advertising.
6. Data Storage and Security
Personal information is transmitted via encrypted connections (HTTPS). We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
7. Your Rights
Under the Australian Privacy Principles, you have the right to request access to, correction of, or deletion of personal information we hold about you. To exercise these rights, contact us at the address below.
8. Children's Privacy
This Site is not directed at children under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.